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LabTechSurplus sells to universities, core facilities, and contract labs the same way any lab-equipment vendor does: quotes, purchase orders, and paperwork that survives an audit.
| Item | Terms |
|---|---|
| W-9 | Provided on request |
| Purchase orders | Accepted, email your PO after a quote is issued |
| Quotes | Issued per request via the quote form on each part page or the custom-replacement form |
| Tax-exempt handling | Send your exemption certificate with the PO; sales tax is removed before invoicing |
| Payment terms | Net-30 available on approval for institutional buyers; card/prepay for first-time orders otherwise |
| Packing slips | Every shipment includes a packing slip with lot number and traceability back to the print run and QC record |
| Datasheets | One-page datasheet + material declaration provided per SKU |
| Safety Data Sheet (SDS) | Provided on request for the production material (PETG) |
| Warranty | 30-day fit guarantee · 12-month workmanship warranty |
| Returns | DOA within 30 days, replace, don't return (see policies) |
Questions before you commit budget? Use the request form and describe what you need a quote for. We'll follow up by email.